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| AEG Automatic Electric Gun | Spring Pistol | Spring Rifle | Gas Gun | Mini Electric Gun | BBs (6mm) | Accessory | Knife | Special |
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Company Information Company Address E Zone.com 5917 Oak Ave., Suite #108 Temple City, CA 91780 Sales For sales or customer service including price quotes, product availability, policies, and shipping please email Customer Service For billing shipping and any other questions please email Technical Support For technical support, please email Return And Exchange For Return And Exchange, please email Company Information: Shipping and Billing Policy: * All orders are GUARANTEED to ship within one business day. Orders after 12:01 PM PST are not considered for that working day. E Zone.com Corp.* Orders paid by means other than a credit card are subject to product availability change while your payment is in transit or funds are being cleared and E Zone.com Corp. cannot reserve product or guaranty continued availability. * All checks returned unpaid will be subject to a $25.00 fee charged to you. International Orders: * E Zone.com Corp. accepts international order. However, our program cannot caculate international shipping charges automatically at this point in time. So we will contact you and let you know suitable shipping method and charges after we receive your order. The order will be processed only when you accept and confirm with us by email. All payments must be paid in U.S. dollars.Privacy Policy: * Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes. We use safe, secure technology and other privacy protection programs to keep your personal information secure while you are shopping on AirsoftEZone.com.Return and Replacement Policies All items can be returned for refund or replacement within 30 days from date of purchase. The following terms and conditions will apply:1. Return of non-defective products will be subject to a 15% restocking fee on cost. 2. All returns are required to be labeled with an RMA (Return Merchandize Authorization) number, which has to be obtained from our returns department prior to you sending the product back to us. 3. RMA numbers are valid for ten days only and product must reach the returns warehouse address specified by us before then. 4. Each item to be returned will need a unique RMA number. Products sent back without valid RMA numbers will not be accepted. 5. Any package received without an RMA number on the label will be returned to you. 6. Shipping charges are non-refundable. 7. When applicable, credit will be issued one week after the return of a product. The amount of credit will be calculated based on the cost of item effective on the date the returned product reaches our warehouse. 8. Defective products can be returned for replacement for the same product, without a restocking fee being assessed. The return shipping is at the customer's expense. Upon receipt of the returned defective product by our warehouse personal, E Zone.com Corp. will ship the replacement product to you from our facility. There is no additional shipping charge incurred by the customer for this third leg of the process. |
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